SpinSahara Privacy Policy

SpinSahara is operated by Neroblanko Tech N.V., a company registered in Curaçao and licensed by the Curaçao Gaming Control Board under licence OGL/2024/790/0272. This page describes the personal data we collect from players and visitors, the purposes for which we use it, the parties we share it with, and the rights available to you. SpinSahara is not licensed in the United Kingdom and does not accept players from the United Kingdom. Our data-handling practices are governed by our own internal commitments and the applicable laws of the jurisdictions in which we operate, with disputes subject to the laws of Costa Rica.

What information we collect

We collect personal data across several categories depending on how you interact with the site. Account registration data includes your name, date of birth, residential address, email address, and phone number. KYC verification data includes copies of government-issued identification documents, proof of address, proof of ownership of payment methods, and source of funds or wealth evidence such as bank statements and utility bills. We also collect gameplay data covering deposits, withdrawals, bets placed, session times, and game choices. Device and network data, including IP address, browser type, operating system, and device identifiers, is recorded automatically when you access the site. Cookies and similar technologies are used for site functionality and analytics.

How we use your information

We use the data we collect to provide the service: creating and maintaining your account, processing deposits and withdrawals, and enabling gameplay. We process identity and financial data to meet our regulatory obligations under our Curaçao licence, including KYC verification, anti-money laundering checks, age verification, and transaction monitoring. Device and session data is used for security purposes and fraud prevention, including detection of duplicate accounts, collusion, chargebacks, and automated play. Where you have opted in, we may use your contact details to send marketing communications, which you can withdraw at any time.

We share personal data with licensed payment processors to handle deposits and withdrawals, and with identity verification services and credit reference agencies engaged to carry out KYC and anti-fraud checks. Data may be shared with the Curaçao Gaming Control Board and with law enforcement or regulatory bodies where we are legally required to do so. We may also share data with affiliated companies operating under the same Neroblanko Tech N.V. entity, including sister brands on the same platform.

Data retention

We retain personal data for as long as your account is active and for a period after closure sufficient to meet our obligations under applicable anti-money laundering and gaming regulations. For most account and transaction records, this period is a minimum of five years from the date of account closure or the last transaction. Certain data may be held for longer where an ongoing investigation, dispute, or legal obligation requires it.

Your rights

You have the right to request a copy of the personal data we hold about you. You may ask us to correct inaccurate or incomplete data. You may request erasure of your data where no legal or regulatory obligation requires us to retain it. You have the right to restrict or object to certain processing activities. Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. You may also raise a complaint with the data protection authority in your country of residence if you consider that your data has been handled unlawfully.

Contact us

Privacy queries, data subject access requests, and requests to exercise any of the rights listed above should be sent to [email protected] . No dedicated Data Protection Officer is named for this operator; all privacy correspondence is handled through that address. We will respond to requests within a reasonable period and in any event within the timeframe required by applicable law.